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FAQ

Last updated 19 Oct 2026

Frequently asked questions

Do I need an account to buy?

No. You can check out as a guest with just your name, email and mobile number. You can create an account later with the same email to claim your orders.

How do I get my files?

Immediately after payment you are taken to a download page, and we also email you a secure access link.

My download link expired

Open the order from your account or use the order tracking page to generate a fresh link.